Our Policies

Explore our comprehensive policies below, including our privacy practices, terms of service, cookie usage, and accessibility commitments.

Penn10 Hamilton (“we”, “us”, or “our”) operates this website (the “Site”). We are committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or use our Site.

1. Information We Collect

A. Information You Provide Voluntarily

We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Company information
  • Any information submitted through contact forms

B. Information Collected Automatically

When you visit our Site, we automatically collect certain information using cookies and tracking technologies, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on pages
  • Referring website
  • General geographic location
C. Third-Party Analytics & Tracking Tools

We may use the following tools, depending on the client configuration:

Webflow Analytics

Used to measure website performance and user behaviour.

Google Analytics 4 (GA4)

Collects usage and interaction data. Google may process this data in various global locations. IP anonymization is enabled where required.

Google Ads / Remarketing Tools

Used for advertising personalization, remarketing audiences, and performance insights.

Meta Pixel / TikTok Pixel / LinkedIn Insight Tag (only if applicable)

Used for tracking events and improving ad personalization.

These tools may use cookies, tags, and pixel-based tracking.

2. How We Use Your Information

We use your information to:

  • Operate, maintain, and improve the Site
  • Respond to inquiries or support requests
  • Analyze Site performance
  • Optimize marketing and advertising campaigns
  • Improve user experience
  • Ensure website security and fraud prevention
3. Sharing of Information

We may share your information with:

  • Service providers (e.g., Webflow, Google, analytics platforms)
  • Advertising partners (Google Ads, Meta Ads)
  • Legal authorities, if required by law

We do not sell personal information.

If advertising tracking is enabled, you may opt out of targeted advertising (see Section 7).

4. Cookies & Tracking Technologies

We use cookies, tags, and pixels to:

  • Remember user preferences
  • Measure performance
  • Enable analytics
  • Support advertising or remarketing

You may control cookies through your browser settings or the cookie banner presented on the Site.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer period is required by law.

6. Your Rights

Depending on your region, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent
  • Opt out of analytics or marketing cookies
  • Request a copy of your data

EU/UK users have rights under GDPR.

California users have rights under CCPA/CPRA.

To make a request, please contact us at: (client email)

7. Opt-Out Options
  • Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
  • Google Ad Personalization: https://adssettings.google.com
  • Browser-level cookie management
  • Cookie banner preferences
8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission is 100% secure.

9. International Data Transfers

If you access the Site outside the country where our servers are hosted, your data may be transferred across borders. We take steps to ensure compliance with applicable transfer laws.

10. Changes to This Privacy Policy

We may update this Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact

For questions or privacy requests, contact:

Email: pen10hamilton@gmail.com

Company: Penn10 Hamilton

1. Acceptance of Terms

By accessing or using this website (“Site”), you agree to be bound by these Terms of Service. If you do not agree, please discontinue use.

2. Use of the Site

You agree not to:

  • Misuse the Site
  • Attempt to access restricted areas
  • Upload malicious content
  • Interfere with Site functionality

We may suspend access at any time if misuse is detected.

3. Intellectual Property

All content, branding, graphics, and materials on the Site are the property of (Client Name) unless otherwise stated. You may not copy, reproduce, or distribute any content without written consent.

4. Third-Party Links

Our Site may include links to third-party websites or services. We are not responsible for their content or policies.

5. Disclaimer

The Site is provided “as is” without warranties of any kind. We make no guarantees regarding accuracy, reliability, or availability.

6. Limitation of Liability

To the fullest extent permitted by law, Nav's Wellness Lounge is not liable for:

  • Any indirect or consequential damages
  • Loss of data, profits, or business
  • Issues arising from third-party integrations
7. Indemnification

You agree to indemnify and hold us harmless from claims resulting from your use of the Site.

8. Governing Law

These Terms are governed by the laws of Ontario, Canada, unless otherwise specified by the client’s jurisdiction.

9. Modifications

We may update these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.

10. Contact

For inquiries, email: pen10hamilton@gmail.com

1. What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience and collect analytics data.

2. Types of Cookies We Use

A. Strictly Necessary Cookies

Required for the Site to function. Cannot be disabled.

B. Performance & Analytics Cookies

Used to analyze traffic and usage patterns.

Examples:

  • Webflow Analytics
  • Google Analytics 4
C. Marketing & Advertising Cookies

Used for ad personalization and remarketing.

Examples:

  • Google Ads
  • Meta Pixel
  • LinkedIn Insight Tag
3. Managing Cookies

You can manage cookies through:

  • The cookie banner
  • Browser settings
  • Ad platform settings

Disabling cookies may impact Site performance.

4. Third-Party Cookies

Some cookies are placed by third-party tools integrated into the Site. We do not control their settings.

5. Updates

We may update this Cookie Policy from time to time.

Pen10 Hamilton is committed to ensuring that our website is accessible to all users, including individuals with disabilities.

We strive to follow WCAG 2.1 AA accessibility standards wherever possible.

1. Our Accessibility Practices
  • Use of semantic HTML
  • Keyboard navigation support
  • Alt text for images
  • High-contrast design
  • Responsive design for all devices
  • Clear headings and structure
2. Ongoing Improvements

We regularly review our website and make improvements to ensure accessibility standards are met.

3. Alternative Access

If you experience accessibility barriers or require content in an alternative format, please contact us.

4. Contact Information

Accessibility requests can be submitted to:

Email: pen10hamilton@gmail.com

Response Time: We will respond within a reasonable period.